BPO & KPO Training
Business Process and Knowledge Process Outsourcing industry contributes a huge percentage of gross revenue to the Indian economy. India continues to be the powerhouse destination as it has evolveed with the changing needs of the customers. As markets worldwide are becoming knowledge-intensive, India has evolved to become the most preferred destination for knowledge services. Knowledge Process Outsourcing may soon be the biggest revenue grosser in India. India has a large pool of skilled manpowe Chartered Accountants, MBAs, Doctors, Lawyers, Research Analysts, Financial Analysts, which strengthens its position in the knowledge service industry. The main activities are customer care, data processing, debt collection, and inbound and outbound call processing.
Skills you will Learn
Communication Skills
Email Communication to Customers and Internal stakeholders
Interpersonal Communication
Voice Accent
Interview Preparation
CV Preparation
Systems and Reporting Skills
Word
Excel
Voice Software
Processes
Technology Support Process
Procurement and Sourcing process
Finance Process
Sales Process
Legal Process
AcePro Benefits
We give support to our students to get a successful placement. Our trainers will be there to provide you ideas based on your job requirements.
Things can be learnt easily and effectively by doing it in a practical way. so ace pro is providing hands on training just to make students understand the topics clearly and thoroughly.
Dedicated trainers, quality training, at affordable fees
Get benefited as per the expectation of Industry standards, job roles, for the courses you are learning.
Student’s convenience matters the most !! Ace pro is providing flexible weekday and weekend batches, as per your convenience.
We consider every student’s and professional’s background with academics as unique and hence our course is customized for learning and development.